Relationship management is not something that only large companies can afford to do. No matter how many workers they employ, leveraging data to ensure that your customers are happy - and that their workers are productive - is essential. We have compiled a list of CRM systems for small and medium enterprises in order to help you become more informed during the implementation process.
BatchBook
Price: starts at $ 20 per month for unlimited users. A free 30-day trial is available.
As a social platform cloud-based CRM, BatchBook track of important customers and offers. BatchBook Social CRM management has contact details, social integration, to do list, advanced search, list building and reporting tools.
CRM systems for small and medium businesses
BatchBook provides users with multiple ways to learn about customers, how they relate to each other and what additional measures must be completed in order to close the deal. Batchbooks task system assigns tasks to team members, identify contacts that have not reciprocated in a while and notifies the team about who is coming to your contacts to avoid redundant communication.
Perhaps the most useful feature of BatchBook is its easy access to the history of communication with customers. Users can automatically record e-mail messages, attach notes of a conversation and chat with colleagues on contacts.
Capsule CRM
CRM systems for small and medium businesses
Price: most basic plan is free. Professional Plan is $ 12 per user per month.
Simple, clean and easy to use interface Capsule CRM is a great choice for the new CRM client. With only five icons, users can view upcoming tasks, new contacts, sales pipeline, open cases and calendars.
Capsule CRM Integration with Google Apps is impeccable. When a user adds a contact to Capsule CRM, your data will automatically be added to the Google address book. Furthermore, Capsule CRM keeps a record of communications between the user and a lead or existing customer. With Google Apps, users can use the Gmail gadget provided by capsule to save communications, or send email within the capsule.
ContactME
CRM systems for small and medium businesses
Price: BizPro for small business starts at $ 7.42 per month. A free 14-day trial is available.
ContactMe based on Web is an intuitive and easy to use CRM solution. It offers a variety of useful features, including notes and email forwarding, calendars, reminders and reporting tools such as graphs and data tables.
With many small business owners juggling emails, spreadsheets and other documents to manage contacts, ContactMe allows users to easily build and manage contacts. Users can update their contact lists from one place and organize contacts into categories such as lead, prospect and existing.
Infusionsoft
CRM systems for small and medium businesses
Price: Starts at $ 199 per month for up to three users.
Infusionsoft provides a long list of benefits for small businesses. Infusionsoft combines management, CRM, marketing automation and e-commerce in one online system, so it is an easy way to increase sales.
Need to organize? Infusionsoft allows users to keep track of contacts, appointments and tasks in one place. Users can also access Infusionsoft from any computer with Internet access and work from anywhere.
Infusionsoft also optimizes processes by automating lead capture and follow-up email, helping users attract more leads and convert them into customers. Ecommerce tools also manage online stores, inventory, fulfillment and billing from a single system, which ensures customers are satisfied with their transactions.
Insightly
CRM systems for small and medium businesses
Price: most basic plan is free. Standard Plan is $ 7 per user per month. A 14-day trial is available.
Insightly is a powerful tool that helps users manage contacts, organizations, partners, vendors and suppliers. Users have access to the background, the history of email contacts and calendar events. Insightly integration with social media also allows users to identify all social media profiles related to the email address of a contact.
Insightly Mobile Applications allow users to add tasks, view contact, call log, or check the status of the proposed project. Android and iOS apps are available, in addition to native mobile applications that do not require a download.
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